Digital Product Passport.
Generated by AI.

You can cancel at any time, and your plan ends at the end of the current billing month. If a minimum term (Scale, Pro, Enterprise) or a prepaid annual year is still running then, an early-exit fee of up to 3 monthly fees applies; on annual billing it is deducted from the refund of unused months. Your published Digital Product Passports then stay accessible via QR code and Digital Link for 30 days after the subscription ends. During this grace period, QR codes on shipped products keep resolving as normal. After 30 days, passports stop resolving publicly. Resubscribing at any point brings them back — before the 30 days nothing is interrupted, and afterwards the expired passports return to published automatically, as many as your plan allows. Your data is kept after you leave and can be exported — every plan, Free included, can export the whole account from the dashboard as one ZIP, the REST API reads your passports and products on every plan (daily caps only on Free and Basic, Starter and above unlimited), and resubscribing before the erasure date restores everything (Terms of Service §10a).

Published passports stay live — QR codes on shipped products keep working even when billing lapses. New passport creation, AI extraction, and supplier requests are paused. You have 14 days to resolve billing before the 30-day passport grace window starts; settling the invoice at any point lifts all restrictions automatically, and any passports that had already expired come back online, as many as your plan allows.

Yes. The data you enter belongs to you, with no lock-in. Every plan, including Free, includes a full-account export in the dashboard, available to an account admin even after you cancel: one ZIP with every passport and product as JSON-LD (provenance and the audit trail preserved), the EPCIS events, every uploaded document, supplier requests with the responses, passport version history with the signed credentials, battery measurements, and daily scan analytics. After your plan ends, your data stays retrievable for at least 30 days and is kept until 12 months after that, unless you ask for earlier erasure — so you can re-subscribe and continue where you left off (Terms of Service §10a).

Passports never disappear just because you downgraded. Upgrades apply immediately with prorated charges. Downgrades that reduce the passport cap charge an overage fee on the remaining passports at the new plan's per-DPP rate — we warn you before confirming so there's no surprise.

No. The AI reads your uploaded documents and can also research the public web for missing fields. Every field you approve, modify, or reject then improves confidence scores for your future extractions — and accepted manufacturer names are shared across your own workspace so your team doesn't re-enter them.