Privacy Policy

Last updated: April 10, 2026

1. Data Controller

TracePass (company registration in progress), Bulgaria, EU.

Website: tracepass.eu

Contact: info@tracepass.eu

Legal entity details (company name, registration number, registered address) will be published here upon completion of company registration.

2. What Data We Collect

2.1 Waitlist form (current)

DataPurposeLegal BasisRetention
Email addressContact about launchConsent (Art. 6(1)(a))Until unsubscribe or deletion request
Company nameUnderstand customer profileConsent (Art. 6(1)(a))Until unsubscribe or deletion request
Product categoryPrioritize featuresConsent (Art. 6(1)(a))Until unsubscribe or deletion request
Optional messageUnderstand needsConsent (Art. 6(1)(a))Until unsubscribe or deletion request

2.2 Platform (when launched)

DataPurposeLegal BasisRetention
Account info (email, company, VAT)Service provisionContract (Art. 6(1)(b))Duration of account + 30 days
Product data you uploadDPP generationContract (Art. 6(1)(b))Duration of account
DPP contentHosting passportsContract (Art. 6(1)(b))Product lifetime + 10 years (EU regulation)
Payment dataBillingContract (Art. 6(1)(b))Per tax law (typically 10 years)

2.3 Automatically collected

IP address, browser type, pages visited via standard web server logs. No tracking cookies are used. Legal basis: Legitimate interest (Art. 6(1)(f)) for security and service improvement. Retention: 90 days.

3. How We Use Your Data

  • To contact you about TracePass launch and product updates
  • To provide the DPP generation service (when launched)
  • To host and serve your Digital Product Passports
  • To improve our platform and fix issues
  • To comply with legal obligations

We do NOT sell, rent, or share your personal data with third parties for marketing purposes.

4. Third-Party Processors

ServicePurposeLocationStatus
VercelWebsite hostingEU edgeActive
CloudflareDNSGlobal (EU nodes)Active
Google SheetsWaitlist storageEUActive (temporary)
HetznerPlatform hostingGermanyUpon platform launch
StripePayment processingEUUpon platform launch
Anthropic (Claude API)AI document processingUSA (no personal data sent)Upon platform launch

5. Data Storage & Security

Data is stored within the European Union (Hetzner, Germany and Vercel, EU edge). All data is encrypted in transit (HTTPS/TLS). We use industry-standard security measures to protect your data.

6. Your Rights (GDPR)

You have the right to:

  • Access (Art. 15) — request a copy of your data
  • Rectification (Art. 16) — correct inaccurate data
  • Erasure (Art. 17) — request deletion of your data
  • Restriction (Art. 18) — restrict processing of your data
  • Portability (Art. 20) — receive your data in machine-readable format
  • Objection (Art. 21) — object to processing based on legitimate interest
  • Withdraw consent (Art. 7(3)) — at any time, without affecting prior processing

How to exercise your rights: Email info@tracepass.eu with your request. We will verify your identity and respond within 30 days. If we need more time, we will inform you within the initial 30-day period.

Right to lodge a complaint: You have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP), Bulgaria, or your local supervisory authority.

7. Cookies

We do not use tracking cookies. Essential cookies may be used for functionality (e.g., session management when the platform launches). No third-party advertising or analytics cookies.

8. International Transfers

Your data is stored and processed within the EU/EEA. The Anthropic Claude API (used for document processing upon platform launch) is based in the USA. Only product data (not personal data) is sent to this service, and appropriate safeguards are in place.

9. Changes to This Policy

We may update this policy. Changes will be posted on this page with an updated date. Significant changes will be communicated via email to registered users.

10. Contact

For any privacy-related questions or requests:

Email: info@tracepass.eu

TracePass, Bulgaria, EU