Terms of Service

Last updated: April 10, 2026

1. About These Terms

These Terms of Service ("Terms") govern your use of the TracePass website (tracepass.eu) and any related services. By accessing or using our website, you agree to these Terms.

TracePass is currently in a pre-launch phase. Company registration is in progress in Bulgaria, EU. Full legal entity details will be published upon completion of registration.

2. Pre-Launch Status

TracePass is not yet a live product. The website currently serves as an informational landing page and waitlist registration. Key points:

  • No paid services are currently available
  • Pricing shown on the website is indicative and subject to change before launch
  • Feature descriptions represent planned functionality, not current capabilities
  • Joining the waitlist does not constitute a purchase or binding agreement
  • Compliance claims describe our design goals, not certifications or guarantees

3. Waitlist

By submitting the waitlist form, you:

  • Consent to receiving emails about TracePass launch updates and DPP regulatory deadlines
  • Confirm the information you provide is accurate
  • Understand you can unsubscribe at any time by emailing info@tracepass.eu

We do not charge for waitlist registration. Early access pricing discounts mentioned on the website are non-binding and subject to change.

4. Intellectual Property

All content on this website — including text, graphics, logos, icons, and software — is the property of TracePass or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission.

5. Disclaimer of Warranties

This website and its content are provided "as is" and "as available" without warranties of any kind, either express or implied.

In particular:

  • We do not warrant that the information on this website is complete, accurate, or current
  • Regulatory information is provided for informational purposes only and does not constitute legal advice
  • References to EU regulations (ESPR, Battery Regulation 2023/1542, etc.) are based on publicly available sources and may not reflect the latest amendments
  • Compliance claims describe our design intent — TracePass does not guarantee regulatory compliance of generated passports

6. Limitation of Liability

To the maximum extent permitted by applicable law, TracePass shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this website.

This includes, but is not limited to, damages for loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

7. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party sites.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the new Terms.

When paid services become available, separate service-specific terms (including billing, refund policy, and SLA) will be published.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Bulgaria and applicable EU law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bulgaria.

10. Contact

For questions about these Terms:

Email: info@tracepass.eu

TracePass, Bulgaria, EU